Defective Laptop Computers and Computer Components and Consumer Legal Rights
Consumer Protection and Defective Computers & Computer Components
Unfortunately, it is not uncommon for computer and computer component manufacturers to sell faulty products. Each year dozens of recalls occur due to defects in desktop computers, notebooks | laptop computers, monitors, LCD screens, CD and DVD drives, hard drives, power adapters and batteries, and other digital devices including cameras and camcorders.
In many cases, the defective products are sold and the manufacturer either knows of the defect or learns of it and never announces a recall. In this situation, consumers are forced to incur substantial costs to replace parts and devices after the warranty expires. Consumers are also often faced with the inconvenience of having to send or bring their computers in for repair, as well as the possibility of the loss of important data.
Legal Rights of Consumers
State and federal laws provide consumers with remedies for products that were defectively designed or manufactured or do not perform as advertised. This is true in many cases even after the warranty period has expired.
The cost for a consumer to hire an attorney and file an individual lawsuit against the manufacturer of the defective product is often prohibitive. The law, however, does not leave the consumer powerless.
A small number of consumers may file a class action lawsuit, representing all consumers that purchased the defective product. A class action suit can provide a powerful and effective means for consumers to compel a corporation to acknowledge its legal responsibilities and provide just compensation to the class members.
Examples of Successful Class Action Lawsuits on Behalf of Consumers with Faulty
Computers and Computer Products
Lieff Cabraser Heimann & Bernstein, LLP, is a national law firm that represents
plaintiffs, including consumers who purchased defective computers. We have
obtained significant settlements for consumers that were sold defective computers
and computer products, including all out-of-pocket costs for replacing the
defective parts.
Our recently resolved consumer lawsuits for faulty computers and computer
parts include:
- Toshiba Satellite Pro 6100 Notebook
We represented owners of the Toshiba Satellite Pro 6100 notebook computer
who alleged failures in in power-supply, display, and hard drive. The settlement
provided an extended warranty for all Satellite Pro 6100 computers, cash compensation
for certain repairs, and reimbursement for certain out-of-warranty repair expenses.
Learn more...
- Dell Inspiron 5150 Notebook
In this class action lawsuit against Dell, Inc, Lieff Cabraser represented
a class of plaintiffs who alleged a series of defects with the Dell Inspiron
5150 notebook. In September 2006, the Court granted preliminarily approval
of a settlement that provides class members with an extended one-year limited
warranty and a 100% cash refund for any charges they incurred, including shipping
costs, for earlier repair of their notebook. Learn more...
- Apple Power Adapters For The G3 iBook and Other Powerbook Computers
We represented consumers whose specified Apple power adapter failed within
three years after purchase or receipt of an adapter under Apple’s “black brick”
recall program. We successfully negotiated a settlement that included a cash
refund payment for class members who paid for replacement adapters and store
certificates for class members that lacked proof of purchase of their replacement
adapter or incurred multiple adapter failures.
Lieff Cabraser successfully negotiated a settlement with Toshiba America Information
Systems, Inc. to provide relief for owners of certain Toshiba Notebook computers
with screens that tended to flicker or dim. Under the settlement, owners who
paid to have the flicker issue repaired could recover the cost of that repair.
In addition, Toshiba agreed to extend the length of the warranty by 18 months
on the covered models. Learn more...
Contact Lieff Cabraser
Many of our cases are initiated by consumers that contact our firm. Please click here to submit a complaint about a product to our firm. We will review your claim without charge or obligation and in confidence.
About Lieff Cabraser
Lieff Cabraser Heimann & Bernstein, LLP is a fifty-plus attorney law firm that has represented plaintiffs nationwide since 1972. We have offices in San Francisco, New York and Nashville. We represent plaintiffs in class and group actions and in individual lawsuits in cases involving substantial losses. For the last six years, the National Law Journal has selected Lieff Cabraser as one of the top plaintiffs' law firms in the nation.
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