Defective Products

Holding manufacturers accountable for the quality of their products

Each year thousands of products are recalled due to inferior performance, poor quality, faulty designs, and other defects. When manufacturers fail to take responsibility for products that do not perform as promised or advertised, consumers must either repair the product at their own expense or buy a new one. Fortunately, there are multiple remedies under the law for consumers to hold manufacturers accountable.

Successfully recovering consumers’ economic losses

Lieff Cabraser has successfully litigated and settled hundreds of class action lawsuits in federal and state courts, including dozens of cases requiring manufacturers to remedy a defect, extend warranties, and refund to consumers the cost of repairing the defective product. Working with co-counsel, we have achieved judgments and settlements that have recovered more than $4.7 billion in cash in these cases, as well as other valuable relief, such as product fixes and extended warranties.

Knowledge across industries and an outstanding reputation

The product defect cases handled by Lieff Cabraser span a wide range of industries and goods from faulty pipes, furnaces, shingles, decks, railings and other home construction products, to computers, computer components, appliances and other electronic devices, and to tires and vehicles of all kinds. Commenting on the work of Lieff Cabraser in one such case, the Court stated,

The attorneys who were involved in the resolution of the case certainly entered the case with impressive reputations and did nothing in the course of their work on this case to diminish these reputations, but underlined, in my opinion, how well-deserved those reputations are.

Lieff Cabraser’s Defective Product Cases

BP Solar Panel DefectDefective panel component
Chinese DrywallDefective drywall products
Fitbit Heart Rate MonitorsFraud, defective design
Honda/Acura WindowsFaulty window regulator
Lexus Air Conditioning MoldMold in vehicle AC system
LG Washer MoldMold in washing machines
Mercedes-Benz Air Conditioning MoldMold in vehicle AC system
Navistar Truck Maxxforce Diesel EnginesDesign defects
Samsung Top-Load Washer ExplosionsDesign defects
Whirlpool Duet Washer MoldMold in washing machines

    Computer DefectsDefective computer hardware
    Notebook ComputersDefective product

    Masonite Hardboard SidingOver $1 billion settlement
    Polybutylene Piping$950 million settlement
    Carrier Furnaces20-year enhanced warranty of free service & free parts
    Cemwood Roof Shakes$140 million settlements
    Dell Inspiron 5150 Notebooks100% cash refund
    ABS Pipes$70 million settlement
    Poz-Lok Fire Sprinkler Pipes$14.5 million settlement
    GM Pickup TrucksSettlement valued at $600 million
    Mobil Aircraft Engine Oil$12.5 million settlement
    Bosch WashersCash payment to claimants
    Chrysler Minivan Latches3.8 million vehicles recalled to replace faulty rear latches
    Hurd Millwork Windows & Doors$5.3 million settlement
    Intel Pentium ProcessorsSettlement valued at $1 billion
    LG RefrigeratorsNationwide settlement
    Louisiana-Pacific Siding$475 million settlement
    Fleetwood Motor Homes$250 payment to class members
    Menu Foods$24 million settlement
    Toshiba Laptop FlickerExtended warranty and reimbursement for repairs
    Toshiba Satellite Pro 6100Extended warranty and reimbursement for repairs
    Weyerhaeuser Hardboard SidingExtended warranty and reimbursement for repairs
    Intuit QuickBooksFree software upgrade provided
    Dell Inspiron 1150, 5100 and 5160 NotebooksSettlement
    Mercedes-Benz Tele Aid$650 payment or $1,300 certificate for purchase of new car
    Viking 3000 Series WindowsUp to $500 payment to class members

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