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ADT Security Customer Complaints Concerning Analog Signal Devices

The ADT security company and other companies have sold devices to consumers which rely at least in part on analog signals. The national law firm of Lieff Cabraser Heimann & Bernstein, LLP, is currently investigating consumer protection claims against ADT and other companies concerning the imminent failure of products relying on analog signals.

Background

In May 2001, the Federal Communication Commission (FCC) proposed eliminating the requirement that wireless phone carriers provide analog-based networks. Many companies, realizing that this change in FCC policy would cause wireless companies to stop providing analog network service, submitted comments to the FCC, objecting to the proposed change. Nevertheless, on August 8, 2002, the FCC announced its decision: after a five-year transition period, wireless phone carriers would no longer have to provide an analog network. In February 2008, devices that rely upon analog signals will no longer operate. ADT has told its customers that their security systems with cellular backup, sometimes called CellGuard®, will begin "beeping" when the systems fail.

Impact on Consumers

While all companies have been aware since 2002 of the systemic changes that will make the analog systems obsolete or less effective by February 2008, many companies sold analog-based equipment without disclosing this critical information to consumers. Consumers are now faced with having purchased home and business security systems that will soon not operate or they must pay hundreds of dollars to upgrade their systems to function on a digital signal network.

Contact Lieff Cabraser

We are interested in hearing about your experience purchasing analog devices between August 2002 to the present, including home and business security systems from ADT. Please feel free to contact us if you have purchased analog-based technology mentioned above. We will review your claim without charge or any obligation on your part.

Consumer Legal Rights

State and federal laws provide consumers with remedies for products that were defectively designed or manufactured or do not perform as advertised. This is true in many cases even after the warranty period has expired. The cost for a consumer to hire an attorney and file an individual lawsuit against the manufacturer of the defective product is often prohibitive. The law, however, does not leave the consumer powerless. A small number of consumers may file a class action lawsuit, representing all consumers that purchased the defective product. A class action suit can provide a powerful and effective means for consumers to compel a corporation to acknowledge its legal responsibilities and provide just compensation to the class members.

About Lieff Cabraser

Lieff Cabraser Heimann & Bernstein, LLP is a fifty-plus attorney law firm that has represented plaintiffs nationwide since 1972. We have offices in San Francisco, New York and Nashville. We represent plaintiffs in class and group actions and in individual lawsuits in cases involving substantial losses. For the last six years, the National Law Journal has selected Lieff Cabraser as one of the top plaintiffs' law firms in the nation.

Notice

This website is sponsored by Lieff Cabraser Heimann & Bernstein, LLP, a national plaintiffs' law firm.

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