Lieff Cabraser Civil Justice Blog
$68 Million Settlement in LifeLock Identity Theft Protection Fraud Case

$68 Million Settlement in LifeLock Identity Theft Protection Fraud Case

Lieff Cabraser represents consumers in a nationwide class action lawsuit charging that LifeLock, Inc. defrauded them with regard to identity theft protection services. A California federal judge has granted final approval to a $68 million settlement of this lawsuit, based on consumer complaints centering on accusations that LifeLock delivered false statements about its services and failed to alert customers on a timely basis of potential identity theft. An estimated 3 million consumer class members will each receive $20 as part of the settlement.

LifeLock sells theft protection services for a monthly charge of $9.99 to $29.99 to a subscriber based estimated at three million. The suit alleged that LifeLock did not protect the personal information of its subscribers from hackers and criminals, that contrary to its advertisements LifeLock lacked a comprehensive monitoring network, and that the company failed to provide “up-to-the-minute” alerts of suspicious activity.

As reported by Law360, U.S. District Judge Haywood Gilliam, Jr. found the settlement reasonable and proper despite the objections of a few class members. “Following arm’s-length negotiations over the course of many months and with the help of a neutral mediator, defendant agreed to… provide class members on average the amount each paid for a month of service. The settlement amount is reasonable given the difficulties in valuing the potential harm and showing actual injury,” the judge noted.

The case is Ebarle et al. v. LifeLock Inc., case number 3:15-cv-00258, in the U.S. District Court for the Northern District of California.

Contact a Consumer Protection Attorney

Please contact an attorney at Lieff Cabraser to report your experience with LifeLock’s services. The information you provide will assist us in learning of the full extent of LifeLock’s alleged fraud and in obtaining damages, including all profits unjustly earned, from LifeLock for its subscribers. There is no charge or obligation for our confidential review of your case.

We will review your claim without fee or obligation, and Lieff Cabraser agrees to protect your name and all confidential information you submit against disclosure, publication or unauthorized use to the full extent under the law.

If you would like to submit a settlement claim, please do so on the settlement website here.