Consumer Protection

Westgate Resorts

Timeshare Log Cabins in the Mountains

On September 26, 2018, Lieff Cabraser and co-counsel filed a consumer fraud lawsuit in federal court in the Eastern District of Tennessee on behalf of purchasers of timeshare interests at the Westgate Smoky Mountain Resort in Gatlinburg, Tennessee, against Westgate Resorts, Ltd. and its related entities.

The complaint in the lawsuit alleges that Westgate engages in fraudulent conduct, fails to disclose material facts and required disclosures, and fails to provide purchasers adequate use and enjoyment of the timeshares they have purchased, all in violation of Tennessee state law. The complaint alleges that as part of its scheme, Westgate utilizes a closing folio that contains a “secret pocket” which closing agents often use to hide key disclosures.

The complaint also alleges that because Westgate oversells its units, restricts their availability, and uses many of the units for nightly rentals and for soliciting new buyers, units are often completely unavailable for “owners” during the times they intend to use them. In short, according to the complaint, Westgate’s scheme leaves purchasers with nothing but the obligation to pay additional fees and charges.

Contact Lieff Cabraser

If you have experienced these kinds of problems at Westgate Resorts, we welcome the opportunity to speak with you. Use the form below or call us at 1 800 541-7358 for a free, no-obligation review of your case.


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Wells Fargo Bank Fees for Unwanted Bank Products

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Wells Fargo is alleged to have charged customers monthly fees for years for dozens of products they didn’t want and didn’t understand

Lieff Cabraser is investigating consumer complaints that Wells Fargo charged potentially hundreds of thousands of banking customers monthly fees for unwanted pet insurance, legal services and other add-on services the customer did not consent to or use.

The new complaints come after Wells Fargo is already reeling in the wake of multiple other customer fraud scandals, including the creation of millions of similarly unconsented and unwanted bank customer credit accounts. These new monthly add-on product charges are being investigated by the Consumer Financial Protection Bureau, which is focusing on how much customers were deceived, customer awareness of the products added to their monthly bills, and their ability to cancel the add-on products.

The bank claims it stopped selling these more than 85 consumer add-on products some time in 2017, but is only now notifying its customers. However, as the Wall Street Journal has reported, “some products are being terminated immediately, while others aren’t being renewed after they expire.”

Contact a Bank Fraud Lawyer at Lieff Cabraser

If you believe you were charged monthly fees for unwanted add-on products, please use the form below or call us today at 1 800 541-7358. Lieff Cabraser’s consumer protection lawyers welcome the opportunity to review your case without charge or obligation. The information you provide will help us hold Wells Fargo fully accountable for any of these most-recently alleged improper and illegal practices.


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Private Parking Citation Fraud

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Lieff Cabraser, a national law firm with decades of experience representing and recovering money for victims of fraud, is investigating SP+, a parking lot operator, and Citation Collection Systems (operated by T2 Systems), for issuing private and illegitimate parking fines, collecting personally identifiable information from state departments of motor vehicles in violation of federal law, and then sending predatory mailings in an effort to collect payment.

Contact a Consumer Fraud Lawyer at Lieff Cabraser

If you received a mailing from SP+ or Citation Collection Services instructing you to pay a parking citation, we would welcome the opportunity to speak with you. The notice you received in the mail may read “Courtesy Notice for Parking Violation.” You also may have received a letter that appeared to originate from a collections agency. Regardless of the form of the mailing, you also may have been asked to make payment at www.violationnotices.com.

The information you provide will assist us in holding these entities accountable for their deceptive conduct. There is no charge for our review of your case, and calls are confidential. Please use the form on this page or call us toll-free today at 1 800 541-7358.


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eHealthInsurance.com Telemarketing, Robocalls and Text Complaints

Smart phones text message abuse

Issue: Automatic unconsented repeat calls and texts

Lieff Cabraser is investigating consumer complaints that eHealthInsurance.com, a subsidiary of Mountain View-based eHealthInsurance, is illegally harrassing them with repeat auto-dialer calls, texts, and messages without first obtaining their consent. Without a consumer consenting to such calls, these abusive calls are in direct violation of the federal Telephone Consumer Protection Act (“TCPA”). The TCPA prohibits these and numerous other abusive telephone practices by marketers, lenders, and debt collectors, among others, and places strict limits on the use of autodialers or prerecorded voices to call or send texts to cell phones.

Lieff Cabraser has spearheaded a series of groundbreaking class actions under the TCPA that have led to over $280 million in settlements for consumers.

Contact Lieff Cabraser

If you have been harassed by such calls or messages from eHealthInsurance.com, contact Lieff Cabraser consumer protection lawyer John Spragens today. You can use the form below or call us toll-free at 1 800 541-7358. There is no charge or obligation for our review of your complaint.


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Church & Dwight Vitafusion B Folic Acid Underreporting

vitamin b complex gummy

Lieff Cabraser is investigating consumer complaints that Church & Dwight Co. understates the amount of folic acid in its Vitafusion B Complex Adult Vitamin Gummies dietary supplements, making those Vitafusion B Gummies potentially health-threatening. This deceptive business practice of understating the folic acid is viewed as a fraud that breaches various warranties surrounding the Vitafusion product and provides unjust enrichment to Church & Dwight at consumers’ expense.

VITAFUSION B FOLIC ACID DANGERS
If you or a family member have been taking Church & Dwight Vitafusion B Gummies and are concerned about the alleged fraud or potentially dangerous health effects, please contact a consumer protection lawyer at Lieff Cabraser today about your case.

New Jersey corporation Church & Dwight produces and sells many dietary supplements, including Vitafusion B. Testing conducted on behalf of consumers indicates that Vitafusion B contains more than three times the amount of folic acid per serving indicated on the product label, an overabundance is potentially harmful. The Office of Dietary Supplements at the National Institute of Health notes that such elevated consumption of folic acid can increase the risk of heart attack, increase the risk of certain precancerous tumors becoming malignant, and exacerbate anemia.

Contact A National Consumer Protection Lawyer at Lieff Cabraser

If you or a family member have been taking Church & Dwight Vitafusion B Gummies and are concerned about the alleged fraud or potentially dangerous health effects, we invite you to contact a consumer protection lawyer at Lieff Cabraser about your case. There is no charge or obligation, and the information you provide will help us hold Church & Dwight accountable for any fraud or injuries to consumers.


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American Airlines Improper/Illegal Ticket Change Fees

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Lieff Cabraser is investigating passenger complaints that American Airlines is charging travelers a $200 ticket change fee when they try to change their plane tickets less than 24 hours after the original purchase, in apparent violation of applicable rules and laws.

Contact a Consumer Protection Lawyer at Lieff Cabraser

If you are an American Airlines passenger and have been charged this kind of $200 change fee within the first 24 hours after purchasing tickets, we urge you to contact a consumer protection lawyer at Lieff Cabraser about your potential case by using the form below or calling us today at 1 800 541-7358. The information you provide will help us hold American Airlines accountable for improper ticket fee charges and any other violations of the rules governing plane ticket purchases in the U.S.


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New York Health Insurance Late Payments

Health Insurance Fraud Investigation

Lieff Cabraser is investigating complaints by many New Yorkers that health insurance companies are failing to timely pay health insurance claims.

Patients in New York often find themselves visiting medical doctors and other medical practice groups that are not “in network” with their health insurance company, and therefore have to submit an “out of network” claim for benefits and reimbursement. Though insurance companies usually only pay a percentage of the total out-of-network medical visit compared to in-network providers, many New Yorkers prefer the freedom to see their provider of choice, including providers that may not be “in network” with any insurance company.

Many New Yorkers are unaware that all of the below-listed insurance companies that do business in New York are required to promptly reimburse you following any out-of-network insurance claim submission for reimbursement. Failure of the insurance company to repay you within 30 days (or 45 days, if the claim was submitted by regular mail) is a violation of New York law and may entitle you to compensation that includes interest on the amount of money the insurance company failed to timely pay to you.

We are investigating these allegations with respect to numerous insurance companies doing business in New York, including:

  • Aetna
  • Capital District Physicians
  • CIGNA Health and Life Insurance Company
  • CIGNA Life Insurance Company of New York
  • Combined Life Insurance Company of New York
  • Community Blue (aka HealthNow)
  • Empire Blue Cross Blue Shield
  • Empire HealthChoice Assurance, Inc
  • Excellus
  • Health Republic Insurance of New York, Corp.
  • HealthNow New York Inc.
  • HIP Health Maintenance Organization
  • Independent Health Association, Inc.
  • Oscar Insurance Corporation
  • Oxford Health Plans (NY), Inc.
  • UnitedHealthcare of New York, Inc.

Contact a Consumer Protection Lawyer at Lieff Cabraser

If you, or you on behalf of a loved one, have submitted a health insurance claim to be reimbursed after seeing an out-of-network provider, and the claim was not paid for 45 or more days after your submission, please contact us so that we can evaluate your claim to see if you would be entitled to compensation.

We are also interested in speaking with out-of-network medical providers who provide ‘balance billing’ options to their patients and similarly experience a delay in the payment of submitted insurance claims.


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QuoteWizard Robocall and Text Complaints

Pile of different modern smartphones.

Lieff Cabraser represents a proposed nationwide class of consumers in litigation alleging that QuoteWizard is violating consumer privacy laws via unconsented text messages and automated “robocalls” to consumers across the U.S. The Telephone Consumer Protection Act (“TCPA”) prohibits abusive telephone practices by lenders and marketers, and places strict limits on the use of autodialers to call or send texts or robocalls to cell phones. Lieff Cabraser has spearheaded a series of groundbreaking class actions under the TCPA that have led to over $280 million in settlements for consumers.

If you have been harassed by such calls or messages from QuoteWizard, contact Lieff Cabraser consumer protection lawyer John Spragens today. You can use the form below or call us toll-free at 1 800 541-7358. There is no charge or obligation for our review of your complaint.


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Ford Super Duty Diesel Emissions Complaints

Diesel Pollution Fraud

Lieff Cabraser is investigating consumer complaints that Ford Motor Company illegally installed “defeat devices” in its model year 2011-2017 F-250 and F-350 diesel Super Duty trucks to evade emissions standards.

Ford advertised the trucks as their “cleanest ever” and claimed they achieved “best in class” fuel economy. In reality, Ford’s Super Duty diesel trucks pollute well above legal limits and can achieve the touted fuel efficiencies only by substantially reducing emissions controls in actual road use. On-road and laboratory testing indicates that under normal conditions, the trucks emit Nitrous Oxide (NOx) up to five times the legal limit; with increased payload (towing), the trucks emit up to 15 times the legal limit; and at low temperatures, the trucks emit up to 30 times the legal limit.

If these allegations are correct, Ford’s Super Duty trucks are not only producing excess emissions with harmful effects on public health, but Ford is also defrauding consumers by charging them thousands of dollars extra for “clean” vehicles that are not in fact clean, and that cannot achieve the advertised fuel efficiency without producing dangerous emissions far in excess of promised amounts and legally permitted limits.

Contact a Consumer Protection Lawyer at Lieff Cabraser

If you purchased or leased a Ford Super Duty diesel truck, we encourage you to contact a consumer protection lawyer at Lieff Cabraser. We welcome the opportunity to learn of your experiences with the vehicle and answer your questions. We will review your claim for free, confidentially, and with no obligation on your part. The information you provide will help us hold Ford accountable for its alleged violations of environmental protection laws and any deceptions perpetrated upon its customers.


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California Unpaid Mortgage Interest Litigation

California Unpaid Mortgage Interest Lawsuit

Lieff Cabraser represents California homeowners in class action litigation against Bank of America alleging BofA fails to comply with a California law that requires banks to pay interest on mortgage escrow accounts.

In 2010, the United States Congress enacted the Dodd-Frank Wall Street Reform and Consumer Protection Act which included provisions to correct abusive and deceptive lending practices that contributed to the mortgage crisis, specifically with regard to the administration of escrow accounts. Recently, the Ninth Circuit Court of Appeals rejected Bank of America’s assertion that the California law requiring the payment of interest on mortgage escrow accounts could not applied to it, despite Congress’s enactment of the Dodd-Frank Act.

Bank of America must now face the lawsuit that seeks to compel the bank to pay interest on the funds consumer borrowers hold in their mortgage escrow accounts. The suit also brings breach of contract claims against the bank, as plaintiff’s mortgage language specifically required Bank of America to pay escrow interest if applicable state laws require it. BofA refused to pay the required interest even though some other national banks in California do.

Contact a Consumer Protection Attorney at Lieff Cabraser

If you have a mortgage with Bank of America or any other California bank on which you suspect interest was not paid as mandated by California law, please contact us today about your case. The information you provide will assist us in learning of the full extent of the alleged fraud and in obtaining damages for affected customers, including all profits that may have been unjustly earned by the companies. We will review your complaint for free and without any obligation on your part.


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