Consumer Protection

SoulCycle

Athletes working out in gym

Issue: Illegal Gift Certification Expirations
Result: Settlement valued at up to $9.2 million
Year: 2017

Lieff Cabraser represents consumers in a class action lawsuit alleging that indoor cycling fitness company SoulCycle sells illegally expiring gift certificates. The suit alleges that SoulCycle defrauded customers by forcing them to buy gift certificates with short enrollment windows and keeping the expired certificates’ unused balances in violation of the U.S. Electronic Funds Transfer Act and California’s Unfair Competition Law, and seeks reinstatement of expired classes or customer reimbursements as well as policy changes.

In October of 2017, U.S. District Judge Michael W. Fitzgerald granted final approval to a settlement of the litigation valued between $6.9 million and $9.2 million that provides significant economic consideration to settlement class members as well as meaningful changes to SoulCycle’s business practices.

The case is Cody v. SoulCycle, Inc., Case No. 2:15-cv-06457 (C.D. Cal.).

Fiat Chrysler Takata Airbag Recall Lawsuits

Takata Airbag Recall Lawsuits

Deadly defects in 70 million Takata airbags have forced the recall of over 40 million vehicles worldwide. At least 19 deaths worldwide have been related to shrapnel firing out of malfunctioning airbags produced by Japan-based Takata Corp., thirteen of those deaths occurring in the U.S. alone. Numerous Fiat Chrysler vehicles from model years ranging from 2004 to the present — including many vehicles only recently added to the recall list — contain the potentially deadly devices and are included in the Takata airbag recall, including Chrysler 300, Aspen, Crossfire, and SRT8; Dodge Challenger, Charger, Dakota, Durango, Magnum, and 1500/2500/3500 Pickups; Jeep Wrangler; and Ferrari California, 458 Italia, 458 Spider, FF, F12, 458 Speciale, 488 GTB, 488 Spider, F60, and GTC4Lusso.

Contact Lieff Cabraser

If you own or lease a Fiat Chrysler vehicle listed below, then it likely has defective Takata airbags subject to an existing or upcoming recall. If you are concerned about the safety of your Fiat Chrysler vehicle and its airbags, please use the form below to contact Lieff Cabraser for a prompt and confidential evaluation of your case. You can also call us toll-free at 1 800 541-7358 and ask to speak with attorney Nimish R. Desai.


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Fiat Chrysler Jeep Dodge Vehicles Affected by the Takata Airbag Recall

Chrysler 300 2005-2015Dodge Magnum 2005-2010
Chrysler Aspen 2007-2009Dodge Ram 1500/2500/3500 2003-2008
Chrysler Crossfire 2006-2007Dodge Ram 2500 Pickup 2005-2009
Chrysler SRT8 2005-2010Dodge Ram 3500 Cab Chassis 2007-2010
Dodge Challenger 2008-2014Dodge Ram 3500 Pickup 2006-2010
Dodge Charger 2006-2015Dodge Ram 4500/5500 Cab Chassis 2008-2010
Dodge Dakota 2005-2011Jeep Wrangler 2007-2016
Dodge Durango 2004-2009

Ferrari Vehicles Affected by the Takata Airbag Recall

Ferrari 458 Italia 2010-2015Ferrari California T 2015-2017
Ferrari 458 Speciale 2016-2017Ferrari F12 2013-2017
Ferrari 458 Spider 2012-2015Ferrari F12tdf 2016-2017
Ferrari 488 GTB 2016-2017Ferrari F60 2016-2017
Ferrari 488 Spider 2016-2017Ferrari FF 2012-2016
Ferrari California 2009-2014Ferrari GTC4Lusso 2016-2017

Takata Airbag Problems and Airbag Recall Lawsuits

The recalled Takata airbags contain a dangerous propellant that can cause the airbag to explode, shooting metal casing debris towards drivers and passengers. The complaints charge that Takata knew of defects in its airbags long before the first recalls and that the auto manufacturers also knew or should have known that the airbags were dangerous and even lethal. Litigation is ongoing.

Legal Rights of Persons Injured in Unsafe Cars and by Defective Airbags

Automakers have a legal duty to produce cars and components that are safe, and promptly correct any known safety defects. Class action lawsuits are designed to recover economic losses purchasers of these defective vehicles have suffered. Plaintiffs are awaiting court approval of class settlements with five of the automakers, but the case against Fiat Chrysler continues. Please contact us if you are interested in exploring your legal rights against Fiat Chrysler.

Mercedes-Benz Takata Airbag Recall Lawsuits

Takata Airbag Recall Lawsuits

Deadly defects in 70 million Takata airbags have forced the recall of over 40 million vehicles worldwide. At least 19 deaths worldwide have been related to shrapnel firing out of malfunctioning airbags produced by Japan-based Takata Corp., thirteen of those deaths occurring in the U.S. alone. Numerous Mercedes-Benz vehicles from model years ranging from 2005 to the present — including many vehicles only recently added to the recall list — contain the potentially deadly devices and are included in the Takata airbag recall, including Sprinter, Bullet, C-Class, E-Class, GL-Class, GLK-Class, ML-Class, R-Class, SLK-Class, and SLS-Class.

Contact Lieff Cabraser

If you own or lease a Mercedes-Benz vehicle listed below, then it likely has defective Takata airbags subject to an existing or upcoming recall. If you are concerned about the safety of your Mercedes-Benz vehicle and its airbags, please use the form below to contact Lieff Cabraser for a prompt and confidential evaluation of your case. You can also call us toll-free at 1 800 541-7358 and ask to speak with attorney Nimish R. Desai.


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Mercedes-Benz Vehicles Affected by the Takata Airbag Recall

C-Class 2005-2014GLK-Class 2010-2015
E-Class 2010-2012ML-Class 2009-2011
E-Class Cabriolet 2010-2017R-Class 2009-2012
E-Class Coupe 2010-2017SLK-Class 2007-2008
GL-Class 2009-2012SLS-Class 2011-2015

Takata Airbag Problems and Airbag Recall Lawsuits

The recalled Takata airbags contain a dangerous propellant that can cause the airbag to explode, shooting metal casing debris towards drivers and passengers. The complaints charge that Takata knew of defects in its airbags long before the first recalls and that the auto manufacturers also knew or should have known that the airbags were dangerous and even lethal. Litigation is ongoing.

Legal Rights of Persons Injured in Unsafe Cars and by Defective Airbags

Automakers have a legal duty to produce cars and components that are safe, and promptly correct any known safety defects. Class action lawsuits are designed to recover economic losses purchasers of these defective vehicles have suffered. Plaintiffs are awaiting court approval of class settlements with five of the automakers, but the case against Mercedes-Benz continues. Please contact us if you are interested in exploring your legal rights against Mercedes-Benz.

GM Takata Airbag Recall Lawsuits

Takata Airbag Recall Lawsuits

Deadly defects in 70 million Takata airbags have forced the recall of over 40 million vehicles worldwide. At least 19 deaths worldwide have been related to shrapnel firing out of malfunctioning airbags produced by Japan-based Takata Corp., thirteen of those deaths occurring in the U.S. alone. Numerous GM vehicles from model years ranging from 2003 to the present — including many vehicles only recently added to the recall list — contain the potentially deadly devices and are included in the Takata airbag recall, including Cadillac Escalade, Chevrolet Avalanche, Silverado, Suburban, Tahoe, Sierra, and Yukon, and Saab 9-3 and 9-5 and Saturn Astra (full list below).

Contact Lieff Cabraser

If you own or lease a GM vehicle listed below, then it likely has defective Takata airbags subject to an existing or upcoming recall. If you are concerned about the safety of your GM vehicle and its airbags, please use the form below to contact Lieff Cabraser for a prompt and confidential evaluation of your case. You can also call us toll-free at 1 800 541-7358 and ask to speak with attorney Nimish R. Desai.


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General Motors vehicles with recalled Takata airbags (or with planned recalls):

Cadillac Escalade 2007-2011, 2012-2014GMC Sierra 1500 2012-2014
Cadillac Escalade ESV 2007-2011, 2012-2014GMC Sierra 2500/3500 2012-2013
Cadillac Escalade EXT 2007-2011, 2012-2013GMC Yukon 2007-2011, 2012-2014
Chevrolet Avalanche 2007-2011, 2012-2013GMC Yukon XL 2007-2011, 2012-2014
Chevrolet Silverado 1500 2007-2011, 2012-2014Pontiac Vibe 2003-2010
Chevrolet Silverado 2500/3500 2007-2011, 2012-2013Saab 9-2x 2005-2006
Chevrolet Suburban 2007-2011, 2012-2014Saab 9-3 2006-2011
Chevrolet Tahoe 2007-2011, 2012-2014Saab 9-5 2006-2009
GMC Sierra 2007-2011Saturn Astra 2008-2009

Takata Airbag Problems and Airbag Recall Lawsuits

The recalled Takata airbags contain a dangerous propellant that can cause the airbag to explode, shooting metal casing debris towards drivers and passengers. The complaints charge that Takata knew of defects in its airbags long before the first recalls and that the auto manufacturers also knew or should have known that the airbags were dangerous and even lethal. Litigation is ongoing.

Legal Rights of Persons Injured in Unsafe Cars and by Defective Airbags

Automakers have a legal duty to produce cars and components that are safe, and promptly correct any known safety defects. Class action lawsuits are designed to recover economic losses purchasers of these defective vehicles have suffered. Plaintiffs are awaiting court approval of class settlements with five of the automakers, but the case against GM continues. Please contact us if you are interested in exploring your legal rights against GM.

Midland Funding Unfair & Deceptive Debt Collection Practices Complaints

Lieff Cabraser is investigating numerous complaints about Midland Funding that accuse the company of unfair and deceptive debt collection practices involving high interest rates being charged without proper authority.

Midland is a corporation whose primary business is purchasing on a large scale defaulted credit card debt in order to collect on those past-due accounts. Midland is not licensed as a debt collector, and at least one Massachusetts court has agreed with a borrower that Midland could not go after their debt in the manner in which they were attempting to.

Contact a Consumer Lawyer at Lieff Cabraser Today

If you are facing collection on debts purchased by Midland Funding and are facing what you consider abusive or unfair debt collection practices, please use the form below or call us today at 1 800 541-7358. Lieff Cabraser’s consumer protection lawyers welcome the opportunity to review your case without charge or obligation. The information you provide will help us hold Midland Funding accountable for any improper and illegal practices.


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Volkswagen & Audi Takata Airbag Recall Lawsuits

Takata Airbag Recall Lawsuits

Deadly defects in 70 million Takata airbags have forced the recall of over 40 million vehicles worldwide. At least 19 deaths worldwide have been related to shrapnel firing out of malfunctioning airbags produced by Japan-based Takata Corp., thirteen of those deaths occurring in the U.S. alone. Numerous Volkswagen and Audi vehicles from model years ranging from 2005 through 2014 contain the potentially deadly devices and are included in the Takata airbag recall, including Jetta, Passat, Golf, Eos, A3, A4, A6, Q5, R8, RS4, S4, S5, S6, and TT (the full list is below).

Contact Lieff Cabraser

If you own or lease a Volkswagen or Audi vehicle listed below, then it likely has defective Takata airbags subject to an existing or upcoming recall. If you are concerned about the safety of your vehicle and its airbags, please use the form below to contact Lieff Cabraser for a prompt and confidential evaluation of your case. You can also call us toll-free at 1 800 541-7358 and ask to speak with attorney Nimish R. Desai.


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Affected vehicles include the following VW vehicles:

CC 2009-2017Passat 2012-2014
Jetta SportWagen 2010-2014GTI 2009-2013
Golf 2010-2014Passat Sedan & Wagon 2006-2010
Eos 2012-2014

Affected vehicles include the following Audi vehicles:

TT 2016-2017S4 Cabriolet 2007-2009
R8 2017A4 Cabriolet 2006-2009
A3 2005-2013S4 Sedan 2005-2008
S5 Cabriolet 2010-2012S4 Avant 2005-2008
Q5 2009-2012RS4 Sedan 2007-2008
S6 Sedan 2007-2011RS4 Cabriolet 2008
A6 Sedan 2005-2011A4 Sedan 2005-2008
A6 Avant 2006-2011A4 Avant 2005-2008
A6 2005-2011A4 2004-2008
A5 Cabriolet 2010-2011

 Takata Airbag Problems and Airbag Recall Lawsuits

The recalled Takata airbags contain a dangerous propellant that can cause the airbag to explode, shooting metal casing debris towards drivers and passengers. The complaints charge that Takata knew of defects in its airbags long before the first recalls and that the auto manufacturers also knew or should have known that the airbags were dangerous and even lethal. Litigation is ongoing.

Legal Rights of Persons Injured in Unsafe Cars and by Defective Airbags

Automakers have a legal duty to produce cars and components that are safe, and promptly correct any known safety defects. Class action lawsuits are designed to recover economic losses purchasers of these defective vehicles have suffered. Plaintiffs are awaiting court approval of class settlements with five of the automakers, but the case against Volkswagen and Audi continues. Please contact us if you are interested in exploring your legal rights against VW and Audi.

Merrill Edge Bank of America Unwanted & Abusive Sales Calls

Pile of different modern smartphones.

Lieff Cabraser represents consumers across the US who have received unwanted and harassing sales calls and texts, including consumers who registered for the federal “Do Not Call” list.

The Telephone Consumer Protection Act (“TCPA”) prohibits abusive telephone practices by banks and other marketers, including placing strict limitations on calls made to consumers who have registered for the federal “Do Not Call” list. Companies that violate the TCPA can be required to compensate the consumers who received the improper calls. Lieff Cabraser has recovered over $300 million for consumers in class action TCPA lawsuits.

Customer Complaints About Merrill Edge BofA Telemarketing Calls

We are currently investigating complaints by Bank of America customers that they are receiving improper sales calls from Bank of America and Merrill Edge (or Merrill Lynch) representatives, including after they visit a Bank of America branch. Bank of America customers complain that they are being targeted with these calls even after expressly refusing in-branch offers and overtures, and even when they have registered for the federal “Do Not Call” list or told Bank of America they do not want to receive sales calls or offers. Customers also complain that the representatives who call them fail to clearly identify themselves and/or how they obtained their contact information.

Contact a Consumer Protection Attorney at Lieff Cabraser

If you have received unwanted sales calls from Bank of America or Merrill Edge (or Merrill Lynch), we invite you to call us toll-free at 1 800 541-7358 or use the short contact form below to connect with a consumer protection lawyer at Lieff Cabraser.

The information you provide will assist us in learning of the full extent of the alleged improper conduct, and in obtaining damages for affected customers. We will review your complaint for free and without any obligation on your part.


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eClinicalWorks Breach of Contract and Fraud Complaints

Electronic Medical Records

Lieff Cabraser is investigating widespread complaints about eClinicalWorks, which describes itself as “the leading cloud-based Electronic Health Records vendor” in the United States. Customers of eClinicalWorks – which include hospitals, doctors, health groups, and other medical providers – claim that eClinicalWorks breached contracts and warranties with them and engaged in unfair and deceptive practices with respect to its software and services.

A critical component of eClinicalWorks’ products and services relating to Electronic Health Records (“EHR”) are its guarantees to client healthcare providers that its products meet certain federal standards by, for example, using a government-approved code set for electronically-transmitted prescriptions (“ePrescriptions”) and ensuring that patient records can be transferred easily and accurately. eClinicalWorks’ customers claim the company’s software failed to meet these and other requirements for years. In May 2017, eClinicalWorks paid $155 million and entered into a Corporate Integrity Agreement to settle a lawsuit by the United States and a qui tam relator based in part on these same false statements, but that settlement does not call for any compensatory payments to the customers harmed by eClinicalWorks’ misconduct and its customers have not been made whole for their losses.

Contact a Business Fraud Attorney at Lieff Cabraser

If your business has experienced what you believe is fraud, breach of contract, or other improper or deceptive business conduct by eClinicalWorks, the fraud protection attorneys at Lieff Cabraser would welcome an opportunity to speak with you about your potential case. The information you provide will assist us in holding eClinicalWorks accountable for their practices, and there is no charge for our review of your case. Use the form on this page or call us toll-free today at 1 800 541-7358.


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Water Systems Overbilling and Utility Billing Inflated Water Rate Complaints

Detaill of a modern faucet head.

Lieff Cabraser is investigating widespread consumer complaints that Water Systems, Inc. and its subsidiary Utility Billing Services are overcharging customers by significant amounts for water provision in apartments across at least 30 states nationwide.

Water Services describes itself as cost management strategists for “uncontrollable and unpredictable” water expenses faced by apartment owners and managers. By adding extra meters that provide no other benefit to residents, the companies provide individualized “submetering” services for apartment owners. The tenants are then charged a $9.99 per month “billing fee” for the extra metering, and tenants and customers have complained that Water Systems and Utility Billing then routinely overcharge for water provided by amounts far in excess of the actual rates paid to cities and counties for water, inflated amounts tenants have estimated reach as much as 30%, on top of their monthly processing fees.

While not actually providing any value or gain to residents, Water Systems notes that its services are “unique, in that they are the only submetering company with electronic shut-off valves.” So when residents don’t pay their inflated utility bills, whether through a misunderstanding or error or any other reason, Water Services can shut their water off remotely right from their offices without even having to face the residents they are depriving of excessively priced water.

Contact a National Consumer Protection Lawyer at Lieff Cabraser

If you feel you are the victim of overcharging fraud by Water Systems or Utility Billing, we welcome the opportunity to speak with you about your potential consumer fraud case. The information you provide will help us hold Water Systems and its subsidiary accountable for any fraud or billing improprieties. Call us today toll-free at 1 800 541-7358 or use the form below to send us an email about your overbilling experience with Water Systems Inc. Any information you provide will be held in strict confidence, and there is no charge for our review of your case.


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United, Delta, American, Southwest, JetBlue Involuntarily Bumped Passenger Complaints

airplane

Lieff Cabraser is investigating widespread complaints by passengers who were involuntarily bumped from ticketed seats on flights by United Airlines, Delta Airlines, American Airlines, Southwest Airlines, or JetBlue Airlines. The law mandates significant compensation for any passengers who are bumped involuntarily from flights, but bumped passengers complain that they are not being properly compensated when they are removed against their will from overbooked flights.

For example, if bumped domestic fliers get to their original destination more than two hours late, airlines are required to pay 400% of the one-way fare, up to a $1,350 limit. There is no requirement that a passenger must affirmatively claim this payment; the payment should be made automatically.

Contact National Consumer Rights Lawyers at Lieff Cabraser

If you or a family member have been involuntarily bumped from a flight with United, Delta, American, Southwest, or JetBlue, please contact us today about your legal rights. The information you provide will be valuable in helping us hold the airlines accountable for any improper and illegal practices with respect to mandatory compensation for bumped travelers.


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