Wells Fargo is alleged to have charged customers monthly fees for years for dozens of products they didn’t want and didn’t understand
Lieff Cabraser is investigating consumer complaints that Wells Fargo charged potentially hundreds of thousands of banking customers monthly fees for unwanted pet insurance, legal services and other add-on services the customer did not consent to or use.
The new complaints come after Wells Fargo is already reeling in the wake of multiple other customer fraud scandals, including the creation of millions of similarly unconsented and unwanted bank customer credit accounts. These new monthly add-on product charges are being investigated by the Consumer Financial Protection Bureau, which is focusing on how much customers were deceived, customer awareness of the products added to their monthly bills, and their ability to cancel the add-on products.
The bank claims it stopped selling these more than 85 consumer add-on products some time in 2017, but is only now notifying its customers. However, as the Wall Street Journal has reported, “some products are being terminated immediately, while others aren’t being renewed after they expire.”
Contact a Bank Fraud Lawyer at Lieff Cabraser
If you believe you were charged monthly fees for unwanted add-on products, please use the form below or call us today at 1 800 541-7358. Lieff Cabraser’s consumer protection lawyers welcome the opportunity to review your case without charge or obligation. The information you provide will help us hold Wells Fargo fully accountable for any of these most-recently alleged improper and illegal practices.