Lieff Cabraser is investigating widespread consumer complaints about internet photo storage and sharing service Snapfish relating to what Snapfish users describe as the service’s negligent loss or destruction of their irreplaceable personal photos stored on the site.
Users report that Snapfish is blaming users for not backing up their photos by claiming that it sent an email to users announcing its plans to launch a new site and warning that photos could be lost in the process. Users claim they never received any such warning, and note that they would have taken steps to preserve their priceless and irreplaceable photos had they received an appropriate warning.
Contact a National Consumer Protection Attorney at Lieff Cabraser
If you or a family member had photos on Snapfish that have been lost or destroyed, we urge you to contact us to discuss your case. The information you provide will help us hold Snapfish accountable for any negligent or destructive conduct, and help protect the rights of all Snapfish users nationwide.