National Grid Abusive Robocalls Class Action

Lieff Cabraser represents consumers in a class action lawsuit against the National Grid companies, which own and operate multiple gas and electric companies in New York, Massachusetts, and Rhode Island, for allegedly robo-calling the cell phones of millions of individuals without their consent from March 2011 to October 29, 2021. The calls were made by National Grid and its agents.

The complaint charged that National Grid violated the Telephone Consumer Protection Act, a federal law which prohibits abusive telephone practices, and places strict limits on the use of automated calls to cell phones.

After years of litigation, the parties reached a settlement of the lawsuit by agreeing to a $38.5 million common fund and significant business practices changes to bring National Grid in compliance with the TCPA. The court preliminarily approved the settlement in late 2021. As noted on the settlement website at, it is estimated that settlement payments will range between $50 and $150 per Settlement Class Member, although the actual amount could be higher or lower.

Claims must be submitted by May 12, 2022. For detailed information, visit

The utilities owned and operated by National Grid that were named as defendants in the initial complaint included:

  • Boston Gas Company
  • Colonial Gas Company
  • Essex Gas Company
  • Keyspan Corporation
  • Keyspan Gas East Corporation
  • Massachusetts Electric Company
  • Nantucket Electric Company
  • Niagra Mohawk Holdings, Inc.
  • Niagra Mohawk Power Corporation
  • The Brooklyn Union Gas Company, and
  • The Narragansett Electric Company.

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We will review your case without charge or obligation. Lieff Cabraser agrees to protect your name and all confidential information you submit against disclosure, publication or unauthorized use to the full extent under the law.

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