Issue: Faulty window regulator
Consumer Protection Lawsuit Charges Certain Honda Windows Are Defective
Lieff Cabraser represents Honda owners charging the company sold vehicles with a defective window regulator, the mechanism that moves side windows inside the door frame up and down.
Without warning, the windows can drop into the door frame and break or become permanently stuck in the fully-open position. Honda denies a defect exists in its window regulators and refused to pay for the expenses consumers incur in repairing their cars.
What occurred to one Honda owner we represent is typical of what many Honda owners have experienced. The driver’s side window slid down suddenly while he was driving on a smooth road. A few months later, the window on the passenger side of the vehicle also slid down into the door and would not move back up. The owner incurred more than $300 in repair costs, which Honda refused to pay for.
Lieff Cabraser attorney Jonathan Selbin commented on the case: “Not only did our clients complain to Honda about their failures at the time, but before we filed this lawsuit we reached out to and notified Honda of the problem and asked them to resolve it for everyone who has the vehicles. Honda never responded.”