Merrill Edge Bank of America Unwanted & Abusive Sales Calls
Lieff Cabraser represents consumers across the US who have received unwanted and harassing sales calls and texts, including consumers who registered for the federal “Do Not Call” list.
The Telephone Consumer Protection Act (“TCPA”) prohibits abusive telephone practices by banks and other marketers, including placing strict limitations on calls made to consumers who have registered for the federal “Do Not Call” list. Companies that violate the TCPA can be required to compensate the consumers who received the improper calls. Lieff Cabraser has recovered over $300 million for consumers in class action TCPA lawsuits.
Customer Complaints About Merrill Edge BofA Telemarketing Calls
We are currently investigating complaints by Bank of America customers that they are receiving improper sales calls from Bank of America and Merrill Edge (or Merrill Lynch) representatives, including after they visit a Bank of America branch. Bank of America customers complain that they are being targeted with these calls even after expressly refusing in-branch offers and overtures, and even when they have registered for the federal “Do Not Call” list or told Bank of America they do not want to receive sales calls or offers. Customers also complain that the representatives who call them fail to clearly identify themselves and/or how they obtained their contact information.