Upholding the rights of consumers

False advertising, bait and switch marketing, phony disclosure of manipulative bookkeeping devices, unconscionable pricing, and charging for services never provided are some of the many unfair and deceptive practices rogue corporations use to defraud consumers. These deceptive business practices also distort the marketplace by allowing dishonest businesses to gain an unfair advantage over ethical competitors. State and federal laws, however, provide consumers with broad protection from unfair and illegal business practices.

Short video describing our consumer protection practice

Determined consumer protection attorneys

Lieff Cabraser advises consumers as well as businesses whether and how to pursue legal action to halt and obtain compensation for the deceptive practices of large corporations. With a blend of courage, superior legal skills, and high principles, we protect our clients’ interests and help them achieve their goals by winning highly-complex consumer protection lawsuits against those that have defrauded consumers.

Stopping fraud through consumer class action lawsuits

We have successfully prosecuted scores of consumer class action lawsuits against many of the largest U.S. banks, financial service companies, and corporations. Working with co-counsel, we have achieved judgments and settlements in excess of $20 billion for consumers in these cases.

Experience across markets and industries

Our consumer protection attorneys handle cases spanning a broad range of goods and services. We have represented homeowners charged for escrow services that were never provided, bank debit and credit cardholders assessed improper and excessive late, over limit, and overdraft fees, and uninsured hospital patients charged exorbitant prices for medical care.

Consumer lawsuit information videos

In 2012, Lieff Cabraser attorneys Michael Sobol, then-chair of our consumer protection practice group, and Roger Heller were selected as finalists for the Consumer Attorney of the Year Award given by the Consumer Attorneys of California for their work in the Bank of America overdraft fees case.

Richard Heimann explains how Wells Fargo Bank manipulated the processing of debit card transactions to assess its customers greater numbers of overdraft fees.

Lieff Cabraser’s Consumer Protection Cases

Current Consumer Protection Cases

Abusive Autodialer and Robocall ComplaintsAbusive robocalls
Bank Overdraft FeesAccounting tricks to maximize overdraft fees
Insurance Companies Inflating Workers' Comp PremiumsFraud and false advertising
Kindred Nursing FacilitiesInadequate nursing staff levels
McAfee Anti-VirusFraud in marketing and auto-renewal programs
National Arbitration ForumConspiracy and fraud
National GridHarrassing, unsolicited automated phone calls
Sprint Everything MessagingFalse advertising and misrepresentation
Theranos Walgreens Blood Test Consumer FraudFraud, false advertising, misrepresentation
TracFone Wireless Unlimited DataViolation of consumer protection laws
Westgate ResortsFraud

Consumer Protection Successes

Auto Loan DiscriminationProviding for refinancing of billions of dollars in auto loans, and requiring new procedures to stop racial discrimination
Progressive CorporationSettlement valued at $450 million
Telephone Consumer Protection Act (TCPA) CasesSettlements valued at $440+ million
Catholic Healthcare WestSettlement valued at $423 million
Bank of America Overdraft Fees$410 million settlement
Neurontin$325 million settlement
Sutter Health Uninsured PatientsSettlement valued at $276 million
Citigroup Loan CasesSettlement valued at $240 million
Wells Fargo Overdraft Fees$203 million settlement
GM Ignition$120 million settlement
Providian Credit Card Practices$105 million settlement
Chase "Check Loan"$100 million settlement
John Muir Uninsured PatientsSettlement valued at $115 million
Synthroid Marketing$87.4 million settlement
Scripps Health Uninsured PatientsSettlement valued at $73 million
Lawn Mowers$65 million settlement
Nextel CommunicationsSettlement valued at $55 million
Fairbanks Capital$55 million settlement
Payment Protection Credit Card Litigation$53.5 million settlement
California Title Insurance$50 million settlement
Inaccurate Credit Reporting$45 million settlement
Vytorin/Zetia$41.5 million settlement
Property ID$40 million settlement
American Family Publishers$33 million settlement
Sallie Mae Telemarketing$24.14 million settlement
Ameriquest$22 million settlement
ING Direct$20.35 million settlement
Estratest$16.5 million settlement
Morgan Stanley Mortgage Discrimination$16 million settlement
SoulCycleSettlement valued at up to $9.2 million
Reverse Mortgage Cases$8 million settlement
California Uninsured Patient Hospital Pricing LitigationPrice discrimination against California uninsured patients ended
California Emergency PhysiciansComplete debt elimination provided
Dell False Discounts$50 cash payments

Contact us

Please use the form below to contact a consumer protection attorney at Lieff Cabraser. You can also call us toll-free at 1 800 541-7358. There is no charge or obligation for our review of your case.

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