Consumer Protection

SoulCycle

Issue: Illegal Gift Certification Expirations
Result: Settlement valued at up to $9.2 million
Year: 2017

Lieff Cabraser represents consumers in a class action lawsuit alleging that indoor cycling fitness company SoulCycle sells illegally expiring gift certificates. The suit alleges that SoulCycle defrauded customers by forcing them to buy gift certificates with short enrollment windows and keeping the expired certificates’ unused balances in violation of the U.S. Electronic Funds Transfer Act and California’s Unfair Competition Law, and seeks reinstatement of expired classes or customer reimbursements as well as policy changes.

In October of 2017, U.S. District Judge Michael W. Fitzgerald granted final approval to a settlement of the litigation valued between $6.9 million and $9.2 million that provides significant economic consideration to settlement class members as well as meaningful changes to SoulCycle’s business practices.

The case is Cody v. SoulCycle, Inc., Case No. 2:15-cv-06457 (C.D. Cal.).