Consumer Protection

Telephone Consumer Protection Act (TCPA) Cases

Result: Over $300 million in settlements

Lieff Cabraser has spearheaded a series of groundbreaking class actions under the Telephone Consumer Protection Act (“TCPA”), which prohibits abusive telephone practices by lenders and marketers, and places strict limits on the use of autodialers to call or send texts or robocalls to cell phones.

Settlements in Lieff Cabraser’s TCPA Cases

CaseYearSettlement Amount
Wells Fargo2018$77.6 million
Dun & Bradstreet Credibility Corp.2017$10.5 million
American Express2016$9.25 million
State Farm2016$7 million
Capital One2015$75.46 million
JPMorgan Chase2015$11.67 million
Bank of the West2015$3.35 million
HSBC2014$39.98 million
Bank of America2014$32.08 million
Discover Financial Services2014$8.70 million
Carrington Mortgage Services2014$1.04 million
Sallie Mae Telemarketing2012$24.15 million
TOTAL$300.81 million

The settlements in these cases have put a stop to collectively millions of harassing calls by debt collectors and others and resulted in the recovery by consumers across America of over $200 million. In 2012, Lieff Cabraser achieved a $24.15 million class settlement with Sallie Mae – the then-largest settlement in the history of the TCPA. See Arthur v. Sallie Mae, Inc., No. C10-0198 JLR, 2012 U.S. Dist. LEXIS 132413 (W.D. Wash. Sept. 17, 2012).

In subsequent cases, Lieff Cabraser and co-counsel eclipsed this record, including a $32,083,905 settlement with Bank of America (Duke v. Bank of America, No. 5:12-cv-04009-EJD (N.D. Cal.)), a $39,975,000 settlement with HSBC (Wilkins v. HSBC Bank Nev., N.A., Case No. 14-cv-190 (N.D. Ill.)), and a $75,455,098.74 settlement with Capital One (In re Capital One Telephone Consumer Protection Act Litigation, Master Docket No. 1:12-cv-10064 (N.D. Ill.)).

In the HSBC matter, Judge James F. Holderman commented on “the excellent work” and “professionalism” of Lieff Cabraser and its co-counsel. Lieff Cabraser’s eleven class settlements in TCPA cases have collectively resulted in the recovery by consumers of over $270 million.

Contact National Consumer Protection Attorneys

Lieff Cabraser is currently investigating complaints that other financial institutions and companies are making pre-recorded phone calls related to loans or credit card offers to customers’ cellular phones without their prior express consent. If you have received such a call, or similar text messages, please use the form below to submit your complaint to Lieff Cabraser.


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Street Address

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Telephone Day

Telephone Eve

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Name of company that made the calls/texts:

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Was the call/message sent to a cell phone, landline, or text message?

If you received a call, did the call use a prerecorded message?

Total number of calls/texts received:

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