Consumer Protection

Sprint Everything Messaging

Issue: Misrepresentation of cell phone plan

Sprint False Advertising from Everything Messaging

On February 1, 2011, plaintiffs filed a consumer protection class action complaint against Sprint for false advertising and misrepresentation in its marketing of its “Everything Messaging” cell phone plan. The plan purported to offer subscribers unlimited voice, text, and “picture messaging.”

However, despite the clear statement that picture messaging would be “unlimited” to subscribers of the “Everything Messaging” plan, consumers were allegedly charged an aggregate of nearly eighty million dollars for sending pictures using their cell phones. In addition, the complaint alleges that charges were effectively concealed from consumers, who experienced additional difficulty in even trying to assess their billing costs.

Contact Lieff Cabraser

If you are a consumer who had or has the Sprint Everything Messaging plan, please use the form below to contact a consumer protection attorney at the national plaintiffs’ law firm of Lieff Cabraser to submit your complaint or share with us your experience with this plan. There is no charge or obligation for our review of your case.

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How did you find our site?

Are you currently represented by an attorney?

Do you or did you have the Sprint Everything Messaging plan?

Did you incur casual data charges for sending picture messages?

How much of your monthly casual data charges were for sending picture messages?

How did you find out how much of your casual data charges were for sending picture messages (e.g., Sprint representative told you, you never used the internet)?

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