Issue: Automatic unconsented repeat calls and texts
Lieff Cabraser is investigating consumer complaints that Nationwide Insurance is illegally harrassing them with repeat auto-dialer calls, texts, and messages without first obtaining their consent. Without a consumer consenting to such calls, these abusive calls are in direct violation of the federal Telephone Consumer Protection Act (“TCPA”). The TCPA prohibits these and numerous other abusive telephone practices by marketers, lenders, and debt collectors, among others, and places strict limits on the use of autodialers or prerecorded voices to call or send texts to cell phones.
“Congress recognized that these types of marketing calls — made to consumers’ cell phones at all hours to solicit business, without any prior business relationship — are particularly unwelcome,” commented plaintiffs’ counsel Jonathan Selbin. “Through the class action mechanism, consumers can band together and compel companies to comply with the law.”
Consumer Protection at Lieff Cabraser
Lieff Cabraser represents consumers who have received insurance sales, debt collection, credit, marketing, or other harassing pre-recorded calls to their cell phones without consenting to receive these calls. We also represent consumers who received unsolicited text messages.