Starbucks Non-Dairy Substitute Overcharging Complaints

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    Note: At this time, we are only interested in hearing from non-Starbucks Rewards members.

    Lieff Cabraser is investigating complaints that Starbucks is improperly charging customers who order non-dairy substitutes for their beverages, despite having last year adopted a company-wide policy to not charge for this for certain drinks (Hot or Iced Brewed Coffee or Tea, Cold Brew and Americano beverages). Customers complain that they are not being provided the promised free milk substitutes, and instead are being forced to pay the old substitution charge even though such substitutions should now be free.

    Talk to a Consumer Rights Lawyer at Lieff Cabraser

    If you or a family member have been overcharged for milk substitutions in Starbucks drinks, we urge you to use the form above to reach out to a consumer rights lawyer at Lieff Cabraser today about your rights and potential recovery of any and all improper overcharges at Starbucks. There is no charge or obligation for our review of your case, and the information you provide will help us hold Starbucks accountable for any fraudulent activities.

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