Consumer Protection

Verizon Wireless Billing Practices

Issue: Billing practices

At the request of a subscriber, Lieff Cabraser is investigating claims that Verizon Wireless has assessed charges for services on monthly bills that were not ordered. In particular, charges for roadside assistance, purportedly for towing in the case of an emergency or break down, have allegedly been added to cell phone bills without authorization or notice to customers.

Contact Lieff Cabraser

If you are a Verizon cellular subscriber and would like further information on this investigation, or wish to report complaints concerning charges for services on your Verizon account, please use the form below to contact us.

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