Senators Accuse AT&T of Using Forced Arbitration to Overcharge Customers

AT&T Allegedly Using Forced Arbitration to Overcharge Customers

Five U.S. senators claim major telecommunications company AT&T is utilizing forced arbitration clauses in order to sidestep its customers’ efforts to get justice for claims of rampant overcharging. The Dallas-based company allegedly charges consumers for AT&T services at rates significantly higher than those originally offered in a wide range of advertised promotions, then forces customers seeking redress into unfavorable mandatory arbitration. [Read more…]