Consumer Reports has published an in-depth article on forced arbitration, uncovering the devastating negative impact it has had on the rights of American consumers by limiting their options to seek justice and compensation when products turn out to be faulty or harmful. [Read more…]
Powerful and straightforward piece in Slate reveals how Americans have had their consumer and employee rights stripped away from them
Since their inception, class action lawsuits have provided consumers with a mechanism to challenge and deter large corporations from breaking the law. Over the last decade, however, hundreds of millions of Americans have seen themselves legally prohibited from bringing or joining such lawsuits as the imposition of forced arbitration has skyrocketed to restrict their rights. Forced arbitration provisions drastically limit the rights of consumers and employees. As Slate observes, this onetime major recourse for individuals facing illegal behavior by giant corporations is reeling in the wake of a Supreme Court “determined to stamp them out.” [Read more…]
The U.S. Supreme Court has declined to review a Ninth Circuit ruling reinstating a proposed consumer class action against Bank of America over its allegedly predatory lending activities. As reported by Law 360, the banking giant’s failed attempt to get the ruling reviewed leaves in place a Ninth Circuit panel ruling from earlier this year that reinstated a proposed consumer fraud class action brought against Bank of America NA by lead plaintiff Donald Lusnak, a California homeowner. According to Law 360, the suit “sought to force the North Carolina-based bank to comply with a California law requiring mortgage lenders to pay at least 2 percent interest on borrowers’ escrow accounts.” [Read more…]
A powerful op-ed published this week in the New York Times examines recent workings in the House and Senate to fundamentally undermine consumer rights in the United States. The Consumer Financial Protection Board recently created a new rule preventing companies from denying consumers the right to band together and go to court when they are treated unfairly. The rule would act to keep companies from restricting consumer recourse to binding, closed-door arbitration outside the courts and sidestepping the judicial system. [Read more…]
The Consumer Financial Protection Bureau (CFPB) has issued a new rule that will prevent companies from including language in arbitration agreements that would keep consumers from filing class action lawsuits. While companies can still mandate arbitration (as opposed to individual lawsuits) to resolve consumer disputes, they can no longer force consumers to surrender their rights to bring collective group actions when the conduct complained of affects many consumers in a similar fashion. [Read more…]
A new bill seeking to curb enforcement of U.S. class action lawsuits is facing opposition from antitrust groups, including the Committee to Support the Antitrust Laws (COSAL). The measure, H.R. 985 – Fairness in Class Action Litigation and Furthering Asbestos Claim Transparency Act of 2017, is currently under review by the Senate Judiciary Committee after being passed by the House on a 220-201 vote March 9. The bill would add preconditions for class actions and complex litigation cases. [Read more…]
A 2016 study by The Pew Charitable Trusts notes that consumer disputes with banks over fees and policies are on the rise. Of particular concern are mandatory arbitration clauses found in 90% of bank account agreements. These forced arbitration provisions steer consumers to third-party decision-makers whose decisions are usually binding, giving the consumer limited or no opportunity to appeal. Such provisions also prohibit consumer bank customers from seeking any remedy in an impartial court of law. [Read more…]
Lieff Cabraser partner Mark P. Chalos has written an article for The Tennessean discussing the mandatory arbitration clauses hidden in an astonishing number of financial service and product contracts that ultimately deprive consumers of their basic constitutional rights to justice when something goes wrong. Chalos’ “Forced Arbitration Steals Consumers’ Rights” piece also signals a call to action for consumers to voice their opinions to federal and state legislators now, during open review of the Consumer Financial Protection Bureau’s (CFPB) newly proposed rules. [Read more…]
The federal Consumer Financial Protection Bureau (CFPB) proposed a potentially transformative new rule on Thursday regarding forced arbitration agreements that strip consumers of financial products of their basic constitutional rights. If approved, the proposed rule will bar financial institutions like banks and credit card companies from using forced arbitration clauses to prevent consumers from filing class action lawsuits. These clauses left consumers with no court options and locked them into unbalanced private arbitration to their widespread detriment. [Read more…]
If the new Rule is approved, banks will no longer be able to use forced arbitration clauses to ban consumers from joining together in class action lawsuits, seen as most effective consumer option in fighting illegal practices
After an extensive new study that conclusively proved how unfair and destructive fine print “forced arbitration” clauses have been for consumers, the Consumer Financial Protection Bureau (“CFPB”) has issued a new rule forbidding banks from forcing consumers into non-trial unbalanced arbitration hearings as their only recourse when a bank has cheated them. If approved, this landmark rule will be a huge gain for consumers, who have been suffering from bank schemes and illegal manipulations without any real means to fight back. [Read more…]
As mandatory arbitration clauses become more prominent within company contracts, “attempts to protect businesses at the expense of consumers are underway,” according to an opinion piece by law professor Jeff Sovern published by USA Today. Consumer laws have historically been enforced in two ways – through the government and via lawmakers. [Read more…]
A specter is haunting consumer contracts. In the last few years, there has been a veritable explosion of forced arbitration clauses thrust into contracts in industries ranging from banking to insurance, medical to retirement care. GrubHub food delivery service just updated their user agreement to force their customers into mandatory arbitration over any disputes that might arise as a result of their using the service to get Chicken Masala or local pizza. This routine addition to many companies’ dealings with customers has resulted in the deprivation of consumers’ basic constitutional rights, as these forced arbitration agreements require individuals to give up certain fundamental legal protections, including the right to a fair court trial in front of a neutral judge.
New policies issued by the Obama administration this month mandate that doctors and hospitals cannot deny patients access to their own medical records or health information, and must provide that individual with a copy of these records within 30 days of the request.
The upcoming congressional budget bill includes a provision to amend the Federal Communications Act to allow the government to collect federal debts — such as federal student loans, mortgages, and taxes — through means that include the use of automated calls to consumers’ cellphones. [Read more…]
“In recent years, America’s corporations have created a private system for handling disputes that benefits them greatly while denying consumers their day in court.” So states the Editorial Board of The New York Times in a follow-up to their groundbreaking three-part expose on forced arbitration clauses shunting consumer disputes into often-unbalanced negotiation outside any court of law. [Read more…]
