Cybersecurity & Data Privacy

Carrier IQ Privacy Litigation

Issue: Smartphone tracking software
Result: $9 million settlement

Lieff Cabraser represented plaintiffs in class action litigation alleging that Carrier IQ, Inc., and other smartphone manufacturers violated privacy laws by installing Carrier IQ’s user tracking software, called IQ Agent, on the plaintiffs’ smartphones.

IQ Agent was installed on many Android smartphones and on an estimated 140 million mobile devices worldwide. The software tracked users’ keystrokes, passwords, apps, text messages, photos, videos, and other personal information.

Without notifying users or obtaining consent, IQ Agent recorded and transmitted this data to cellular carriers. The data was then analyzed and segmented, including by equipment and subscriber identification numbers. IQ Agent could not be removed and could not be detected by users lacking advanced computing skills.

In 2016, the Court granted final approval of a $9 million settlement plus injunctive relief provisions.

Contact Lieff Cabraser

If you are concerned about the security of your information on your mobile device, please use the form below to contact Lieff Cabraser or call a Lieff Cabraser consumer rights attorney at 1 800-541-7358. There is no charge or obligation for our review of your complaint.

We will review your case without charge or obligation. Lieff Cabraser agrees to protect your name and all confidential information you submit against disclosure, publication or unauthorized use to the full extent under the law.Please note: Completion of this form cannot contractually obligate plaintiffs’ attorneys to represent you. We can only serve as your attorney if you and we both agree, in writing, that we will serve as your counsel.

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